Great Ideas Get Rewarded

At Signal Mountain Lodge, we are always striving to improve, and we know that the best ideas often come from our amazing staff. For this reason, we have an incentive program to encourage seasonal staffers to come up with ideas to make SML a safer, greener, and better place. Staff are invited to submit suggestions throughout the summer, and after the season is over, the management team selects one winning suggestion in each of the following categories: Health and Safety, Environmental policy, and Customer Service. The winner in each category receives a cash prize, as well the satisfaction of seeing their idea put into practice. Today, we are proud to introduce the winners from the 2013 season:

Health and Safety--Phyllis Dwyer, Employee Dining Room

"We should put hand sanitizer dispensers next to the gas pumps at the General Store."

Environmental Policy--Weston Kropelin, Housekeeping

"A compactor for aluminum cans would significantly reduce the number of trips to town to drop off recycling."

Customer Service--Jim Conroy, Restaurant

"We need a sign at the host stand letting guests know that even though the Trapper Grill closes for an hour every afternoon for cleaning, The Deck and Deadman's bar are still open and serving food."

Thanks so much to everyone who contributed ideas last season! We had lots of great suggestions, and many of those that did not make the top three will still be implemented and will contribute to making SML better and better every year.